DRAFT: must be reviewed by a lawyer before launch. Every [PLACEHOLDER] must be filled in, and these terms must be read together with the Privacy Policy.
Terms of Service
These terms are an agreement between you and [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("we", "us"), the provider of Leviathan Sellers (the "Service"). By creating an account or using the Service you accept them on behalf of the business you represent. If you do not accept them, do not use the Service.
1. The Service
Leviathan Sellers is software for reconciling Amazon FBA inventory, fees, reimbursements and settlements. You upload reports downloaded from your Amazon Seller Central account; the Service reads their rows, compares them, and shows what may be missing, wrong or claimable. It also helps you prepare and track cases and claims. You decide whether to file a case or claim with Amazon, and you file it yourself: the Service does not contact Amazon for you.
The Service keeps the rows of the reports you upload, not the files themselves.
2. Your account
- One workspace is created per business. The person who signs up becomes its administrator and may add other users from the same business.
- You must give a valid email address and confirm it with the code we send.
- You are responsible for everything done through your account and for keeping passwords private. Tell us at once at [email protected] if you think an account has been used without permission.
- Changing a password, or resetting it with an emailed link, signs that user out on every other device.
3. Free trial
New workspaces start with a free trial of 14 days. When the trial ends, the workspace becomes read-only: you can still see your data, but you cannot upload or change anything until you subscribe. Nothing is deleted when a trial ends.
4. Subscription and payment
- Prices: [PRICES AND PLANS].
- Billing period and payment method: [BILLING TERMS]. Until online payment is available, subscriptions are arranged by email with us.
- Taxes: [TAXES].
- Refunds: [REFUND POLICY].
- Price changes: [NOTICE PERIOD FOR PRICE CHANGES].
5. Your data
You keep all rights in the data you upload and enter. You let us store and process it only to provide, secure and support the Service, as described in the Privacy Policy.
Amazon reports can contain information about your own customers, such as order IDs, delivery city, state and postal code, and the comments buyers write when returning an item. You confirm that you are allowed to upload that information and to have us process it for you, including under Amazon's policies for sellers. [LAWYER TO CONFIRM: OUR ROLE FOR THIS DATA AND THE CUSTOMER'S OBLIGATIONS]
6. Acceptable use
You must not:
- upload data you have no right to use, including another seller's reports without their permission;
- try to reach another business's data, probe or break the Service's security, or get around its limits;
- copy, resell or reverse engineer the Service, except as the law allows;
- use the Service for anything unlawful.
We may suspend an account that breaks these terms, is not paid for, or puts the Service or other customers at risk. A suspended account cannot be used, but its data is not deleted.
7. Calculations and results
The Service's figures are estimates based on the reports you upload and on Amazon's published fees and rules as we understand them. They are not a promise that Amazon owes you anything or will pay any claim. Check results before acting on them.
Calculations have been checked for the United States marketplace. For other marketplaces they have not been verified yet, and the Service shows a notice saying so when your home marketplace is one of them.
8. Cancellation
To cancel, write to [email protected]. [SELF-SERVICE CANCELLATION, IF ANY]
When a workspace is cancelled, its users can no longer use it. Its data is kept for 30 days after the cancellation and can be restored during that time by writing to us. After that, its data is deleted as the Privacy Policy describes. [HOW SOON AFTER THE 30 DAYS: TO BE DECIDED]
9. Availability and changes
We work to keep the Service available but do not promise that it will be uninterrupted or error-free. [SERVICE LEVEL, IF ANY] We may change or improve features. We will tell you about changes to these terms [NOTICE PERIOD AND HOW] before they take effect.
10. Disclaimers and liability
[WARRANTY DISCLAIMER]
[LIMITATION OF LIABILITY AND ITS CAP]
[INDEMNITY]
11. Governing law and disputes
These terms are governed by [GOVERNING LAW]. Disputes are resolved by [COURTS OR ARBITRATION AND THE PLACE].
12. Contact
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Email: [email protected].